But perhaps emotion is really the "think" missing in many actions we make in life, as a human, as an employer, as a child, a spouse, a friend. Like what Charlene told Ms Blur, when you fail to experience what the other party is going through, you can only sympathize, never empathize.
And the main take away from the TPY trail yesterday was precisely this: empathy.
When US slaughtered the mad cows, Cambodia got angry cos they could have used those cows to defuse/detonate the many landmines claiming countless of lives every single day at almost zero cost. US didn't think of it; they didn't empathize with Cambodia's problem. When UN built the wells hoping it'll reduce women's workload in Uganda so that they can have time for school, they thought of the technical "hard" solutions, solving problem at its surface. But the well was soon filled with stones, by the very women themselves; they felt their only social role got displaced. No empathy, no "heart" solutions. And the same thing for the HDB architects designing the facilities for the sake of designing it, but no one actually uses them...
